Privacy Policy

Kultura Obskura
Last updated: June 19, 2026

Kultura Obskura ("kO," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit kulturaobskura.com (the "Site") or make a purchase, how we use it, and your rights regarding that information.

1. Information We Collect

Information you provide directly:

• Name, email address, shipping address, and billing address when you place an order
• Email address if you sign up for updates or contact us
• Any information you voluntarily share with us via email, Instagram, or our contact form
  

Information collected automatically:

• Basic device and browsing information (browser type, pages visited, referring site) via our e-commerce platform, Big Cartel, and standard analytics tools
• Cookies used for cart functionality and basic site analytics
  

Payment information:
Payment is processed by Big Cartel and its third-party payment processors (such as Stripe or PayPal, depending on checkout method). Kultura Obskura does not directly collect or store your full credit card number or payment credentials.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including shipping and order updates
• Communicate with you about your order (confirmations, shipping notifications, delays)
• Respond to customer service inquiries
• Send occasional updates about new drops or brand news, if you've opted in
• Improve our Site and understand how visitors use it
• Calculate and remit charitable donations tied to specific product drops, where applicable
  
  We do not sell your personal information to third parties.

3. Third-Party Services

We rely on the following third parties to operate our store:

• Big Cartel — our e-commerce platform, which hosts the Site and processes order data
• Payment processors (e.g., Stripe, PayPal) — process payment transactions securely
• Shipping carriers (e.g., USPS, UPS) — receive shipping information necessary to deliver your order
• Instagram/Meta — if you interact with us via Instagram, that platform's own privacy policy applies to those interactions
  
  
  Each of these third parties maintains its own privacy practices, which we encourage you to review.

4. Cookies

Our Site may use basic cookies to support cart functionality and site analytics. You can control or disable cookies through your browser settings, though some features of the Site (like checkout) may not function properly without them.

5. Data Retention

We retain order and customer information for as long as needed to fulfill orders, comply with legal obligations (such as tax recordkeeping), resolve disputes, and maintain business records.

6. Your Rights

Depending on where you live, you may have rights to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of marketing communications at any time (look for the unsubscribe link in our emails, or contact us directly)
  

To make a request, contact us using the information in Section 9 below.

7. Children's Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Site after changes are posted constitutes acceptance of the revised policy.

9. Contact Us

Questions about this Privacy Policy or your personal information? Reach out:

Kultura Obskura
Vallejo, California
kulturaobskura.com/contact
Instagram: @kultura.obskura